Cancellation & Returns

  • After ordering, cancellation can not be done when commodity arrangement starts.
  • If there is a loss in the middle of delivery, we will ship the item again.
  • It will be canceled if the item is returned without being able to pass the customs duty of the country.
  • If the goods can not be passed through the customs duties of the country and will be returned, the order will be canceled.
  • Returned goods will only be accepted if there is a large damage in the middle of delivery.
  • To prove the damage, you need to submit a picture or video of the damaged part by e-mail.